Reviews, reputation, menus and competitor rates for hospitality

Qupola is an all-in-one reputation and guest-experience platform for hotels, restaurants, clinics and other service businesses. It combines four modules: Reviews Report & Analysis (guest reviews from Google, Booking.com, TripAdvisor, Facebook and Hotels.com, AI-analyzed into a rich 10-page Review Report), Review Booster (QR codes and smart links that win more positive reviews), Menus & Pricelists (multilingual digital QR menus with print-ready PDF export), and Rate Shopper (competitor Booking.com price tracking with a compset price calendar, alerts and a weekly AI rate report).

Qupola automatically collects reviews from Google, Booking.com, TripAdvisor, Facebook and Hotels.com. All reviews land in one dashboard where AI summarizes sentiment, topics and trends across every channel – and turns it all into a rich Review Report of around 10 interactive pages, so you can see in minutes exactly how your property is doing and why.

No. The 14-day free trial includes every module – Rate Shopper too – with no credit card required. You only choose a plan and enter payment details if you decide to continue after the trial.

Pricing is simple: you pay per property, per month, only for the modules you use. Each module is available on its own, combining modules is cheaper than buying them separately, and yearly billing gives you 2 months free. See the pricing page for current plans and an interactive plan builder – and every account starts with a free 14-day trial of everything.

Yes. Qupola is built for multi-property management – hotel groups, restaurant chains and tourist destinations can manage every property from one account, invite team members with different roles, and receive per-property scheduled reports.

Guests scan a QR code (on a table, receipt or reception desk) and rate their experience. Happy guests are guided directly to your public review page on Google, TripAdvisor or Facebook, while unhappy guests are routed to a private feedback form – so you can resolve issues before they become public. The real key is your team: waiters, receptionists and staff know exactly which guests are delighted, so Booster gives each team member a personal QR code and verified review matching – a built-in way to motivate, track and reward the people who turn happy guests into public reviews.

Yes – the Rate Shopper module tracks your competitors' public Booking.com prices for every night up to 180 days ahead, refreshed automatically. It starts with the part most tools skip: you define what a competitor actually is for your property – type, unit size, guest score, star class, distance, facilities – and Qupola searches Booking.com for the matching properties and ranks them by fit, so you're compared against your real market rather than whatever happens to be nearby. From there, a colour-coded price calendar shows every rate, your daily rank and sold-out dates; a date inspector reveals the room, meal plan and cancellation policy behind each price; and email alerts plus a weekly AI report tell you the moment your compset moves. It's a standalone module priced per property – see the Rate Shopper page for details.

Yes. Take a photo of your printed menu or upload a PDF, Word or Excel file – Qupola’s AI scan converts it into a structured digital menu in minutes, including categories, prices and descriptions. You can then translate it automatically and publish it as a QR menu or export a print-ready CMYK PDF.

Yes. Qupola is an EU company with EU-based hosting. We use privacy-friendly, cookieless analytics, encrypt all traffic with SSL, and process payments securely – we never see or store your card details. See our Privacy Policy for full details.